Changes

Tariffs are funds paid / contributed by users of water, sanitation and hygiene services for obtaining the service (GLAAS, 2012). Users generally make payments to service providers for getting access to the service and for using the service. When the service is self-provided (e.g. when a household builds and operates its own household latrine), the equity invested by the household (in the form of cash, material or time) also fall under tariffs. Cases where households try to improve the service they get in terms of water quality (filters and other products) and water quantity (storage tanks, rainwater harvesting facilities) are also considered under household contributions.