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Sustainability is about whether or not WASH services and good hygiene practices continue to work over time. No time limit is set on those continued services and accompanying behaviour changes. In other words, sustainability is about permanent beneficial change in WASH services and hygiene practices. <ref>Richard C Carter, Erik Harvey, Vincent Casey (WaterAid, UK), [http://www.washcost.info/page/1066 User financing of rural handpump water services]. IRC Symposium 2010. Pumps, Pipes and Promises. IRC.</ref>
Several [[Sustainability Frameworks and Tools|sustainability frameworks]] show how to move from failing systems to reliable and lasting water and sanitation services.
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*'''<font size="5">T</font>echnical''': operation & maintenance of hardware, by local people, preserves not depletes (natural) resources
*'''<font size="5">S</font>ocial sustainability''': demand-driven, inclusive (equity), gender equal, culturally sensitive and needs-based approach to WASH
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