For community decentralized or on-site wastewater programs, marketing may aim to increase the willingness to pay for services, change behavior to make better use of wastewater technology or promote specific technology solutions. It may also contain an education component to help people understand how improving sanitation through wastewater treatment will benefit them.
Developing an effective promotions campaign involves using the data collected during the [[Practitioner's Tool / Evidence Gathering|evidence-gathering phase]] to understand the needs, wants and desires of the people you wish to influence, and then developing and delivering messages through a variety of media to target those people. The messages present the “promise” that if someone engages in the behaviors or purchases the product you are promoting, his or her needs, wants and desires will be met. Promotions campaigns can range from very simple and low cost to very expensive and time consuming, and even the latter can fail to achieve the desired goals.
The references listed below can be very useful to help you determine when promotions campaigns are needed for specific programs and how to plan and launch them:
* The Water and Sanitation Program Sanitation Marketing Toolkit: [http://www.wsp.org/wsp/toolkit/what-is-sanitation-marketingThe Water and Sanitation Program Sanitation Marketing Toolkit].
* This is a comprehensive website that features the SaniFOAM tool for analyzing sanitation behaviors as a basis for promotions campaigns.
* The 10-Step Promotion Program Toolkit: [http://www.waterlinks.org/publications/51 The 10-Step Promotion Program Toolkit]. A product of the ECO-Asia program funded by the United States Agency for International Development, this is a very comprehensive self-guided step-by-step approach to developing effective promotions campaigns.* The World Health Organization provides programming guidance on sanitation promotion: [http://www.who.int/water_sanitation_health/hygiene/sanhygpromo.pdfprogramming guidance on sanitation promotion].* International Development Enterprises has developed an a number of excellent programs for market-based approaches to sanitation marketing: [http://www.ide-cambodia.org/index.php?option=com_content&view=article&id=57&Itemid=2&lang=enprograms for market-based approaches to sanitation marketing].
The [[Practitioner's Tool / Promotions Plan for San Fernando City's Sewerage and Septage Program|next page]] in this section provides an example of a low-cost but highly effective promotions campaign that was utilized in San Fernando City in the Philippines. [[Practitioner's Tool / Planning and Promotions|''Back to Planning and Promotions page'']]
