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Facilitation skills for community management

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| date = 2001

| url = http://www.ircwash.org/sites/default/files/205.1-96CO-13904.pdf - Keep it working

| publisher = [http://www.ircwash.org/ IRC website]

}}</ref> Community management is about helping people in preparing actions that are often felt to be the responsibility of ’the government’ or the donor agency. Supporting community management is about facilitating a community dialogue and decision-making processes with tool such as meeting and Focus Group discussion. The effectiveness of the tools depends to a large extend on the facilitator’s ability to grasp local concerns and to create an atmosphere that is conducive to mutual exchanges of experience and flexibility.

Good facilitation is an art, requiring your sensitivity, creativity and flexibility. A facilitator will probably have to be patient listener and will use mediation and diplomacy. The ability to encourage people to discuss issues among themselves without starting to fight, and to help people look from various angles and weigh different solutions will also be important in the community management.

Winona

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